There are countless options when looking for contractors for any type of service work. HomeStars will provide you with a list that will take you a full day to read with testimonials that will take another week to go through. Radio & TV commercials are constantly advertising for many companies with cute jingles & endearing interactions between your happy neighbourhood families.
How do you narrow it down???
Who is right for you and how do you know???
When deciding which company to go with to maintain your system or install a new one, look for one that regularly does the work you’re looking to have done. Besides checking that liability insurance & workers’ compensation policies are in force, ask for recommendations.
New to the area?
Online forums or websites like HomeStars are both great options for honest testimonials from customers of a given company.
Find a company that knows the system you are looking to maintain, service or install and has thorough knowledge and expertise. & ask questions! Lots of them.
Questions To Find Out
How well did the system run under the company’s care? If poorly, was it because of the HVAC contractor or was it a manufacturing problem out of the company in question’s control?
Did the technicians or installation team leave the working area clean?
How quickly did the contractor respond to emergencies?
Were the service people punctual & personable when you called with a problem?
Did the company provide written & itemized estimates for equipment installations?
A quality provider will have an emergency number that’s staffed 24 hours a day, seven days a week & enough technicians to respond when the weather is awful & the calls pile up.
What NOT To Do!
1. Never invite someone in to do work who knocks on the door on a whim.
2. Do your research! Don’t just take someone’s word for it when they say they can do a job. Make sure they belong to a reputable company & are capable.
3. Do not pay for work upfront, especially without a contract. (Deposits for large jobs are often required)
Make sure whatever company you hire is there to help YOU!
The content of this blog was taken from one I wrote a while back for my family’s business
Sipco Heating & Air Conditioning Ltd.
We always found tremendous value in educating our customers on why it is important to research a company before having trades complete work in their home. Not only is it an industry with many scam artists, it can also be dangerous! I cannot stress enough how important it is to use a company you trust!
Lara Stasiw • Real Estate Agent & Home Design Connoisseur
You made it to the end! THANK YOU!!
If you’re not exceptionally bored by my run-on sentences & bad humour, keep reading!
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